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Z1™ and Z2™- Find answers...
Purchase Questions
12
What is the Difference between a Base CPAP and an Auto CPAP?
Do I Need A Prescription for the Z2?
If I Purchase a Z2 Can I Use the Accessories I Have from My Z1?
Is a battery required to use the Z1 or Z2?
Is my mask compatible with the Z1™ and Z2™?
View all 12
Prescription Questions
4
Do I Need A Prescription for the CPAP?
Do I Need A Prescription for Accessory Items?
How Can I Send My Prescription to You?
How Do I Change My Pressure?
Battery and PowerShell Questions
15
Is a Battery Required to Use the Z1 or Z2?
Can I Use My Z1 or Z2 While Charging the Battery in the PowerShell?
Can I Use The DC Mobile Adapter to Run my Device?
I Have an Older PowerShell and Just Purchased an Extended Life Battery
PowerShell Firmware Upgrade - Overnight Battery (Manufactured prior to 03/2018)
View all 15
How To View Your Data
5
Do I need a micro-SD card to view my data?
Can I view my sleep-data, events-data, or compliance-data?
How Can I View My Sleep Data on a Windows PC?
The Nitelog Program
What Does the AH Count and AHI Index Mean?
How To Care For Your Z2
7
How to Assemble the Z1™ and Z2™
How often should I change my polyester filter?
Where is the best place to put my Z1™ or Z2™?
How should I clean my Z1™ and Z2™?
How To Remove the Z1 or Z2 End Cap
View all 7
Settings
5
How do I change the ramp time and pressure?
Setting the Z2 Auto Start/Stop Feature
How Do I Turn Bluetooth Feature On and Off?
How To Change the Z-Breathe Setting
How Do I Change My Pressure?
FAQs
12
Do the Z1™ and Z2™ have a (ZBreathe) pressure-relief function?
How do I reduce the noise in my Z1™ or Z2™?
Where is the best place to put my Z1™ or Z2™?
When the display says “REMINDER” what does that mean?
How to Assemble the Z1™ and Z2™
View all 12
HME Questions
5
Is there a humidifier available for the Z1™ and Z2™?
When should I change my Heat Moisture Exchanger?
How do I install the HME?
Do HMEs work with all mask types?
Does the HME need water?
Qtube Questions
4
What does the Qtube do?
Where does the Qtube go?
How often should the QTube be replaced?
How Do I Open the QTube?
Travel Questions
7
Can I use my Z1™ and Z2™ on the Airplane?
Can My Z1 and Z2 Go Into Checked Baggage While Flying?
Will my Z1™ and Z2™ work at high altitude if I take it Skiing?
Do I need a special plug or converter to use the Z1™ or Z2™ overseas?
What voltages will the Z1™ and Z2™ operate under?
View all 7
Troubleshooting
10
Pressure Spiking
Is My Pressure Actually Increasing as Prescribed?
How Do I Open the QTube?
To Remove the Z1 or Z2 End Cap
What does a Fail 1 mean?
View all 10