Travel Questions

Can I use my Z1™ and Z2™ on the Airplane?
Yes, HDM products have met all of the FAA requirements for in-flight use. There is a reference regarding this in the Z1™ and Z2™ User Manual. There is also ...
Wed, 13 Mar, 2019 at 11:12 AM
Can My Z1 and Z2 Go Into Checked Baggage While Flying?
Yes.  Your device can be placed either in carry-on or checked baggage.  You cannot, however, pack your Battery and PowerShell into checked luggage.  The...
Tue, 6 Aug, 2019 at 4:36 PM
Will my Z1™ and Z2™ work at high altitude if I take it Skiing?
Yes.  Your Z1™ and Z2™ automatically adjust for altitudes up to 8,000 feet.  We do not recommend using your Z1™ or Z2™ at altitudes higher than 8,000 feet.
Wed, 13 Mar, 2019 at 11:14 AM
Do I need a special plug or converter to use the Z1™ or Z2™ overseas?
You will need a plug adapter for travel outside the United States.  These can be readily purchased from many stores and most electronics departments.  You w...
Wed, 13 Mar, 2019 at 11:15 AM
What voltages will the Z1™ and Z2™ operate under?
Your Z1™ or Z2™  will run on electricity from 100-240V, which means all international currents as well as the US. It will also run on battery power provided...
Wed, 13 Mar, 2019 at 11:16 AM
Using Auto Off-On
If you are using your Z2 plugged into an electrical outlet with the Auto Off-On feature engaged (AOFF-ON) and you are also using the PowerShell and Battery,...
Thu, 1 Aug, 2019 at 2:00 PM
Is There An FAA Compliance Letter?
Yes.  You can visit our website at and hover on the Support tab, then click on Software and User Guides. Scroll down and click on the Z2 CPA...
Tue, 3 Dec, 2019 at 12:44 PM